Return & Exchanges
Return Policy At Rajgarhwala, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a 7-day return policy for defective or damaged products.
-
Return Eligibility
Request a return within 7 days of delivery.
The item must be unused, in its original packaging, and in the same condition as received.
Returns are only accepted for manufacturing defects or damages during transit.
-
Return Shipping
-If the return is due to a manufacturing defect or damage, return shipping is free.
-If the return is for any other reason, the customer is responsible for return shipping costs.
How to Initiate a Return
Email Us: Send an email to dmrajgarhwala@gmail.com with the subject "Return Request – Order #[Your Order Number]".
Provide Details: Include:
-Your order number
-Clear photos/videos showing the defect or damage
-A brief explanation of the issue
Review Process: Our team will review and respond within 1 business day with the next steps.
-
Refund & Exchange Options
Refunds: If your return is approved, a refund will be issued to your original payment method within [X days].
Exchanges: If you prefer, we can send a replacement chair after receiving and inspecting the returned item.
For any questions, contact us at dmrajgarhwala@gmail.com.
Exchange Policy At Rajgarhwala, we strive to provide high-quality chairs to our customers. If you receive a defective or damaged product, we offer a 7-day exchange policy with a 1-day review process for approvals.
-
Eligibility for Exchange
Request an exchange within 7 days of delivery.
The product must be unused and in its original packaging.
Only items with manufacturing defects or damage during transit are eligible.
-
Return Shipping for Exchange
If the product was damaged upon arrival, return shipping is free.
Otherwise, the customer is responsible for return shipping costs.
How to Request an Exchange
Email Us: Send an email to dmrajgarhwala@gmail.com with the subject "Exchange Request – Order #[Your Order Number]".
Provide Details: Include:
-Your order number
-Clear photos/videos of the defect or damage
-A brief description of the issue
Review Process: Our team will review and respond within 1 business day with the next steps.
-
Exchange Process
-Once your exchange request is approved, we will send a replacement chair after the defective item is returned and inspected.
-he exchanged product will be shipped within [X days] after approval.
For any questions or concerns, feel free to contact us at dmrajgarhwala@gmail.com.